Synchrony Systems, hereafter referred to as “Synchrony” or “Our Company” respects your privacy, and we are committed to protecting your personal information. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
What data do we collect?
Our Company collects the following data:
- Personal information you provide to us, including your name, email address, phone number, company name, job title, and any other information you choose to provide when you complete forms on our website or contact us
- Statistics about the behavior of visitors to our website, including your computer’s operating system, browser type, IP address, pages visited, time spent on pages, and other usage information to improve user experience and provide relevant information through our site
- Device information and online identifiers collected through cookies and similar technologies
How do we collect your data?
You directly provide Synchrony Systems with most of the data we collect. Synchrony also collects your data:
- When you voluntarily complete a form on our site requesting information, a demo, or other services
- When you provide feedback on any of our message boards or via email
- When you use or view our website via your browser’s cookies
- Using cookies, by embedding additional third-party tracking, and monitoring your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website
How will we use your data?
Synchrony Systems collects your data so that we can:
- Process your requests for information and manage your preferences
- Provide customer service and support
- Respond to your inquiries about our products and services
- Email you with relevant content on other products and services we think you might like
- Improve our website, products, and services
- Comply with legal and regulatory obligations
- Prevent fraud and ensure the security of our systems
- If you agree, Synchrony may share your data with our partner companies so that they may offer you their products and services.
Please contact us for an up-to-date list of partners who may be using our customers’ data.
For what period do we retain personal information?
Synchrony Systems maintains personal information for the following retention periods:
- Information about you that we collect to engage in transactions with our customers, suppliers, and business partners, and to process purchases of our products and services, will be retained for the duration of the transaction or services period, or longer as necessary for record retention and legal compliance purposes.
- If you have registered with us to receive marketing information, your personal information will be retained for as long as you maintain an active subscription to our distribution lists.
- Contact information, such as your email address or phone number, may be collected online through our website or offline through our interactions with you at events and conferences. We use this information for direct marketing, sales, and related business communications.
- We process and retain contact information on the basis of our legitimate business interests in promoting and growing our services, where permitted by applicable law. We retain contact information for as long as it remains relevant to these purposes and until you request that we stop using it for marketing communications or request deletion of your information.
- You have the right to object at any time to the use of your contact information for direct marketing and to request deletion of your personal data. You may exercise these rights by using the unsubscribe mechanism included in our communications or by contacting us directly.
Even after you request deletion or we no longer need your information for the purposes described above, we may retain certain information as necessary to comply with legal, regulatory, or document retention obligations.
How is your personal information secured?
Synchrony Systems has implemented appropriate technical, physical, and organizational measures to protect personal information against accidental or unlawful destruction, accidental loss, damage, alteration, unauthorized disclosure or access, and any other form of unlawful processing. These measures include:
- Computer safeguards and secured files and facilities
- Internet firewalls and intrusion detection systems
- Anti-virus protection and network monitoring
- Transport Layer Security (TLS) or similar encryption for data transmission, where appropriate and required by law
However, no electronic data transmission or storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant absolute security of any information we collect from or about you, and you use our website and provide information at your own risk.
Important Security Notice: Synchrony Systems will never request your personal information, payment details, or sensitive data via email. Please be cautious of phishing scams where someone may send you an email that appears to be from Synchrony Systems asking for such information. If you receive a suspicious email, please contact us immediately at support@sync-sys.com.
Marketing
Synchrony Systems would like to send you information about our products and services that we think you might like and find relevant.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Synchrony from contacting you for marketing purposes by clicking the unsubscribe link in our emails or contacting us directly.
What are your data protection rights?
Synchrony Systems would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification: You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure: You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we will verify your identity to protect your privacy and security, and we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@sync-sys.com
International Data Transfers
Synchrony Systems serves customers globally, including in the European Economic Area (EEA) and the United Kingdom. When we transfer personal information from the EEA or UK to other countries, including the United States, we implement appropriate safeguards to protect your personal information.
For our European customers and partners, we utilize Standard Contractual Clauses (also known as European Union Model Clauses) approved by the European Commission to ensure that personal data transferred outside the EEA receives an adequate level of protection. We also implement appropriate technical and organizational measures to protect the security of your data during international transfers.
If you have questions about how we protect your data during international transfers, please contact us at support@sync-sys.com.
Legal Disclosures
We may disclose your personal information when required or permitted by law, including in the following circumstances:
- To comply with legal obligations, including responding to subpoenas, court orders, legal processes, or government requests
- To produce relevant documents or information in connection with litigation, arbitration, mediation, government investigations, or other legal or administrative proceedings
- To protect the rights, property, safety, or security of Synchrony Systems, our employees, customers, suppliers, or others
- To detect, prevent, or address fraud, security issues, or other criminal activity
- To enforce our terms of service, agreements, or policies
- In connection with any proposed or actual merger, acquisition, sale of assets, or other corporate transaction
- With your consent or as otherwise disclosed at the time of data collection
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
To enrich and perfect your online experience, Synchrony Systems uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer. Examples include:
- Keeping you signed in
- Identifying and tracking visitors
- Understanding how you use our website and providing website access preferences
What types of cookies do we use?
There are several different types of cookies; however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address.
Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Privacy policies of other websites
The Synchrony Systems website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Children’s Privacy
Our site is directed to individuals who are the age of majority or older in their jurisdiction. We do not knowingly collect information from children.
If you believe your child has provided information to the Site please contact us using the information provided below.
Your California Privacy Rights
California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act regarding your personal information:
Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you. You may request this information up to twice in a 12-month period.
Right to Delete: You have the right to request deletion of your personal information that we have collected from you, subject to certain exceptions under the law.
Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. Synchrony Systems does not sell personal information as defined under the CCPA.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights. We will not deny you goods or services, charge you different prices, or provide you a different level of quality for exercising your privacy rights.
To exercise these rights, please contact us at support@sync-sys.com. We will verify your identity before processing your request and will respond within the timeframe required by California law (generally 45 days, with the possibility of a 45-day extension if necessary).
California “Shine The Light” Law
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in writing to our privacy officer as listed below.
California Do Not Track Disclosure
We currently do not honor Do Not Track signals from web browsers.
Nevada Privacy Rights
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: support@sync-sys.com.
However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. If we make material changes to this Privacy Policy, we will notify you by prominently posting a notice on our website prior to the changes taking effect.
This privacy policy was last updated on December XX, 2025.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: support@sync-sys.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Synchrony Systems has not addressed your concern in a satisfactory manner, you may contact the appropriate authority:
For US residents: Bureau of Consumer Protection of the Federal Trade Commission of the United States
- Online at consumer.ftc.gov and reportfraud.ftc.gov
For EEA residents: Your local Data Protection Authority
- For information on contacting EU Data Protection Authorities, visit edpb.europa.eu/about-edpb/board/members_en